Your website can be a basic tool that provides visitors a narrow look into the properties you manage, or an interactive and richly informative environment that removes road blocks and encourages more bookings. We at Local Social believe in the latter approach and the reason is simple: we are 100% committed to increased conversions.
Everything we do is centered around making your website a natural extension of your office and helping your staff be more organized, efficient and productive. In our care, your website is no longer simply a necessary expense — it is half your reservation staff, part of your accounting team, and an executive assistant that understands management needs — all rolled into one.
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Fanatical about Customer Satisfaction We pride ourselves on offering the best support in the business and believe the best customer service is always personal. You will never play "call center phone tag" or be treated as "just another customer" with us. Offering our clients customized solutions for company specific issues and problems is what we do best. Our technical insight will help you quickly find the best solution, without weighting you down with technical jargon. Our approach to customer service boils down to a few simple things:
We are not a "one size fits all" kind of company, and we know that not all companies fit us. Our clients tend to be very innovative and look to us as consultants — not webmasters. We will listen to your goals and ambitions as we work to create a user-friendly design that engages visitors and maintains your company brand. |
A Smooth Transisition
Changing website providers can be a daunting thought. We understand this, and will work with your staff to ensure the process is as quick and painless as possible. We are so confident in our abilities that we offer an industry first: free setup and the ability to break your contract with us at any time during the first six months. Increased ConversionsEvery client we have worked with has seen a minimum 19% increase in online reservations their first year with us. While we can't guarantee those results for everyone, we can guarantee the most comprehensive solutions in the industry. There When You Need UsEvery day, we are in contact with the large majority of our clients. Working with us means having an account representative who is there to coordinate your needs and keep you informed every step of the way. We will provide you with professional solutions and friendly service. We promise to never look at anything we do and say "that's good enough" — we strive for the best, and accept nothing less. |
About Us
Local Social, formerly 1BigCommunity, has been providing expert solutions to the vacation rental industry since 2002. Prior to founding the company nearly a decade ago, Lynell Eaddy was a Sr. Analyst in the Fiber Optics Division at Corning, while Sean Stallings worked worldwide as a Microsoft Certified Developer and Consultant for various Fortune 500 companies. Our staff backgrounds include specializations in SEO, software development, data administration, online marketing, consumer affairs, and management consulting. Ready to take the next step?Let us present you with a customized proposal and we are confident you will see our difference. Give us a call at 866-638-8665 today and let's get started on making your company more profitable! |